Shipping policy

At Happy Rascals, we aim to make delivery simple, reliable, and stress-free.

We offer free shipping on all orders to Australia and New Zealand.

Order Processing

Orders are usually processed within 1–3 business days before dispatch.

Once your order has been processed, you will receive a shipping confirmation email with tracking details where available.

Estimated Delivery Times

Once dispatched, estimated delivery times are:

Location	Estimated Delivery Time
Australia	4–12 business days
New Zealand	5–14 business days

Delivery times are estimates only and may vary due to courier delays, public holidays, customs processing, or circumstances outside our control.

Shipping Protection

If your order is lost or damaged in transit, please contact us and we will help resolve the issue.

Customs, Duties and Taxes

Any customs duties, taxes, or import charges, if applicable, are the customer’s responsibility.

Incorrect Shipping Details

Please ensure your shipping details are correct at checkout.

If you notice an error after placing your order, please contact us as soon as possible. Once an order has been dispatched, we may not be able to update the delivery address.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us and we will help look into it.

Contact Us

For shipping questions, please contact us through our contact page or email:

hello@happyrascalsco.com